1.Maybe our shoes size can not meet the standard of your country, So please must measure your foot length carefully and choose the correct shoes size.
2.Euro size is only for your reference, So please only trust your foot length.
3.Foot length is not the Insole Length ! (Foot Length < Insole Length < Outsole Length)
For example, If you foot length size is 25cm, then you should choose US 8.5 of this shoes.
We found that if there is no box, shoes can be faster through customs, so we don’t send the box.
Color difference might be caused by different devices’ display, lights and other factors, the final color please refer to our actual goods.
1. Item will be posted through China Post Registered Air Mail and ePacket with tracking number within 3-7 working days after payment is completed or cleared. And we will follow your aliexpress address ONLY. Please make sure the address from Aliexpress you given is correct.(At the same time, we also support the EMS,DHL and FedEx Express.If you want to order large quantities of goods and enjoy best express service, please contact us before the payment.)
2. Estimated delivery time:
(1) ePacket Usually Takes 5-15 Working Days (Not Include Holiday And Weekend)
(2)About 7 to 30 business days to: Asia, North America; (Not Include Holiday And Weekend)
(3)About 10 to 30 business days to: Europe, Mid-East, Oceania; (Not Include Holiday And Weekend)
(4)About 15 to 45 business days to: South America, Africa. (Not Include Holiday And Weekend)
Delivery time is estimated and can not be 100% guaranteed;
Return & Refund
1. If there are any problem with our product, You can request returning or refunding within 7 days after receiving the items. But please contact with our customer service first before returning or opening dispute. We will try best to solve the problem.
2. All the items must be returned in their original condition, or we will refuse to refund.
3. The buyer is responsible for all charges accurred in returning process.
1.If you are satisfied with our products and services, please leave your positive feedback and 5 stars. And pls tell us, we will give you $1 DISCOUNT for your next order.
Our company specializes in shoes production and sales, with many years of industry experience.
Originality of the work, concise appearance, excellent quality, principle of small profits is our company’s four characteristics. We hope that with continuous developments and innovation we will continue to expand and bring our unique experience to shoppers throughout the world.
If you order more than 50 pcs products, please connect us. We will give the best price to you.
Happy shopping online!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.*
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
We sell all our products for very cheaper price than Top eCommerce websites like Amazon , Ebay etc., so our shipping cost will leads to loss, so we don't offer refunds or only 70% of paid amount will be repaid upon order cancelling
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.* Product needs to be send back to us at your own shipment cost to initiate the refund.