We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
We sell all our products for very cheaper price than Top eCommerce websites like Amazon , Ebay etc., so our shipping cost will leads to loss, so we don't offer refunds or only 70% of paid amount will be repaid upon order cancelling
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
|Buyer||Real customer reviews|
8 Mar 2018 00:03
as for; externally looks very high quality. as for size, ordered xxl влезет hoped that at the top, but my пододеть case is fleece. i height 175 cm. size 60-62. so only go summer. now oh store: непорядочный companion! before making order i 11.02.18 задал seller question send it will be able to how fast, that he responded tomorrow order .. i paid has been sent and order but day passed. warned i расторгну if item is that i will deal, product status and next day changed to "sent. spsr пришёл mail me on request from my to confirm. (i chose to special company this not influenced chinese new year). and went time not trackable goods, i turned sprs in, поступал clearly goods are not answer me there, арендой was just bid with online tracking number. shipped goods after holiday and. обеду spoon is to"
28 Nov 2017 22:59
it's waders second, i have this заказываю store. and заказывал early spring 2017 (model). the i used to take your height and weight 85 174 model the size l. size question had just to the length of the feet. something поддеть тоненькое legs can but not more, tk. садясь чувствовалось, length is lacking. xl size zipper i took this winter use scope, more easy cold well and time thermal apart when under поддеть warm clothing jacket and pants waders мешало not like. xl size in stock! general with feet perfectly! большевато and of course the body, can easily зато but not only поддеть, but also jacket. утягивается top as, that is, all perfect! advice!
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