Two Person Outdoor Camping Tent for Hiking Trekking Backpacking Fishing Three-Season Tent Polyester PU Coating Tourist Tent
Inner tent: 190T polyester cloth
Frame poles: 6.9mm fiberglass
Flysheet: 190T polyester cloth and PU coating
Ground sheet: 150D anti-tear oxford cloth
There are different colors of the tent and we will send the color for you at random.
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2.If you still have any questions on the payment, Feel free to contact us.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Most of our deals are promoted with Free shipping (selected countries) by China post
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Return & Refund
1. If you don’t like the product or there is quality problem about our product, please contact us,if you want to return the product back, please do that within10 days from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Please contact me before you return it.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included,
4. If we haven’t received the item within 60 days after transportation, we will send you a replacement with extra charge, or refund full money after we received the item
5. If the item is damaged during transportation or cannot be used normally, please contact us and send us the real photos of the items , and we will refund you money or resend you without any extra charge.
We maintain high standards of excellence and strive for 100% customer satisfaction! So if you are satisfied with our product,please give us a 5 stars feedback without any hesitation, if you don’t like it,before you leave any neutral or negative feedback,please contact us first, we will try our best to solve your problem !!!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.*
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
We sell all our products for very cheaper price than Top eCommerce websites like Amazon , Ebay etc., so our shipping cost will leads to loss, so we don't offer refunds or only 70% of paid amount will be repaid upon order cancelling
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.* Product needs to be send back to us at your own shipment cost to initiate the refund.