Buyer | Real customer reviews |
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D***v ![]() ![]() |
13 Jul 2017 03:29 Everything is super! came quickly. quality at altitude. there is no smell. all seams are flat, glued well. MY SIZE 40-41 took 41 with thick socks. who wants with woolen socks, select one size larger. in gift put влаговпитывающие insoles!!! and it is pleasant trifle. the store электровеник, all done quickly. brought delivery straight into the hands. I advise everyone. |
I***n ![]() ![]() |
12 May 2017 03:15 Order delivered to Moscow in 12 days. delivery service brought directly to the house. Product of excellent quality. store put more insole and pieces of rubber for the patches and a tube of glue. ordered size 44, although I wear 43. turned out to be too big. but in cold water on a woolen sock think will be just right. Seller and product recommend to everyone! |
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.*
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
We sell all our products for very cheaper price than Top eCommerce websites like Amazon , Ebay etc., so our shipping cost will leads to loss, so we don't offer refunds or only 70% of paid amount will be repaid upon order cancelling
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
* Product needs to be send back to us at your own shipment cost to initiate the refund.