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Warm Tips: Dear friend, the product here is sold according to China Old Size of your shoes as shown in the below Size Mapping Table. You match your own shoe size with the data in the following size mapping table, then you can choose a right size! If you are much heavier and taller than usual, please contact us first, thanks a lot!
If you have any inquiry, suggestions or comments, please feel free to contact us. We will be very happy to assist you! I hope you will enjoy our items!
If you need large quantities of goods, Please contact us and we could discuss delivery time and price.
We accept ESCROW / Credit Card And VISA. We will send goods as soon as possible. Please let me know any questiones prior to bidding if you have.
We will give a full refund only if the item you receive is different from the description. A Refund will be given after the item is received back to the store. It must be return within 3 days of receipt and in the same condition it was sent. You must contact us before shipping any items back.
1. You can take my photos to show your clients freely from my list
2. Write details in the comment when you order.
3.Send me your client’s shipping address when you order (you also can write your client’s shipping address directly)
4 .Generally, we use China Post or EMS for you to express, if you have any special needs, you can tell us in advance, we will do our best to meet your requirements.
Customer satisfaction is very important to us. If you are satisfied with the items you ordered, please leave feedback. If you are not satisfied with the items you ordered, please contact us before leaving negative feedback. We can work together to resolve any dispute.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
We sell all our products for very cheaper price than Top eCommerce websites like Amazon , Ebay etc., so our shipping cost will leads to loss, so we don't offer refunds or only 70% of paid amount will be repaid upon order cancelling
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.